The family-run Carlton Opera Hotel is housed in an Art Deco building that dates back to 1904. It is situated in a quiet side street within the vibrant Naschmarkt area of the Freihausviertel. Notably, the hotel features one of the last Art Deco elevators equipped with modern technology. Multilingual receptionists are available to provide personalized recommendations to enhance guests' experiences.
Location
Carlton Opera is conveniently nestled between the bustling Naschmarkt and the Karlsplatz, making it ideal for exploring Vienna's attractions. The hotel is a short five-minute walk from the Vienna State Opera and is surrounded by many cultural sites. For other destinations, public transportation is easily accessible, with the Taubstummengasse stop just 0.5 miles away.
Rooms
The hotel offers 65 elegantly-styled air-conditioned rooms equipped with flat-screen televisions. Each room includes private bathrooms that come with complimentary toiletries and hair dryers. Studios feature a kitchenette with basic utensils for added convenience. Many apartments are also available, providing additional space and comfort for families or extended stays.
Eat & Drink
A complimentary buffet breakfast is served daily from 7 AM, ensuring guests have a good start to their day. The hotel's proximity to nearby bars and restaurants allows for diverse dining options just steps away from the property. The dining area exudes a friendly atmosphere, perfect for unwinding before exploring the city.
Leisure & Business
Guests can enjoy complimentary wireless internet throughout the hotel, useful for both leisure and business needs. Leisure facilities include a garden, offering a serene spot to relax. The hotel also includes a fitness studio for those looking to maintain their workout routines while traveling.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
comfortable rooms
helpful service
poor breakfast supplies
no balcony
7.2/10
Very good
Rooms
7.4
Location
8.4
Service
7.2
Dining
6.7
Guest reviews
7.2/10
based on 10 review
3.5/5
based on 501 review
8.0
8.0/10based on 3820 review
#188 of 375 hotels in Vienna based on Tripadvisor
Alison
United States of America,
April
2024
7.8/10
I had a pleasant stay at the hotel with clean and comfortable rooms. The staff was friendly and hardworking. The location was great, close to major attractions, although ongoing construction was a slight downside. The dining experience was satisfying, with a good selection for breakfast.
Rooms
8.0
The room I stayed in was clean and comfortable, equipped with a fridge, safe, and kettle. The heating was a bit challenging, but overall a cozy room.
Service
9.0
The staff at the hotel were friendly and efficient, making sure my needs were met during my stay.
Location
7.0
The hotel is conveniently located near major tourist destinations, within walking distance to various attractions. Nearby local bars and restaurants added charm to the area.
Dining
7.0
I enjoyed the breakfast selection with hot omelets and a variety of fresh items, although the inconsistency in staff friendliness was noticeable.
Facilities
8.0
The hotel had traditional facilities like a classical elevator, shoe shining machine, and a welcoming lobby with a weekly events board, enhancing the overall experience.
Henry
United States of America,
April
2024
7.4/10
The hotel rooms had some issues with maintenance, like damaged blinds and a difficult bathroom door, giving it a bit of a college dorm feel. The building location was inconvenient and misrepresented as it had a view of a busy staircase. However, the location was excellent, close to downtown, with easy access to attractions and dining options.
Rooms
6.0
The rooms had some maintenance issues and a college dorm atmosphere.
Service
8.0
The service was accommodating and open to questions.
Location
9.0
The hotel's location was excellent, very central and near many attractions.
Dining
7.0
The dining offered good variety but could be repetitive for longer stays.
Facilities
7.0
The hotel had adequate facilities but nothing exceptional.
Walter
United States of America,
March
2024
7.2/10
I stayed at this hotel and found it to have a good location with easy access to the city and was very quiet for a peaceful night's sleep. The rooms were well-equipped with a percolator, kettle, small refrigerator, stove, and plenty of dishes, but some aspects looked tired, such as doors not closing properly and dated furnishings. The service, while cooperative and polite, could benefit from more accurate information and training. The dining experience offered an excellent selection of fresh fruit, bread, and meat but lacked variety in warm dishes. The facilities were decent overall.
Rooms
7.0
The rooms were equipped with essential amenities but showed signs of wear and dated furnishings.
Service
7.0
The staff was polite and helpful, though some areas need improvement in providing accurate information.
Location
8.0
The hotel is conveniently located within walking distance to key attractions and offers a quiet environment.
Dining
7.0
The dining experience was satisfactory with a good variety of food options but lacked diversity in warm dishes.
Facilities
7.0
The facilities were decent, providing for a comfortable stay.
Buddy
United States of America,
March
2024
8.4/10
I loved my stay at this hotel! The rooms were spacious and comfortable, although a bit small without a balcony. The breakfast lacked some basic supplies, but the amenities exceeded my expectations. The ambiance was incredibly quiet, which was a plus for relaxation.
Rooms
8.0
The rooms were large and comfortable, although a bit small without a balcony.
Service
7.0
The service was a bit of a mixed bag. The staff on night duty were helpful, but during discussions, some employees came across as unprofessional and disrespectful. On the bright side, they were friendly and accommodating, especially with my late check-out request.
Location
9.0
The location was pretty good, very close to the city center for easy access to the main attractions in central Vienna. While there were no miracles, the hotel was suitable for walking around the city's sights and very near Naschmarkt.
Dining
9.0
The dining experience was fantastic, with elaborate and nice continental breakfast items. The variety of high-quality products was very impressive.
Facilities
9.0
The facilities at the hotel were excellent. They had more amenities than I expected, making my stay even more enjoyable.
comfortable rooms
poor breakfast supplies
Mary
United States of America,
March
2024
5.2/10
I found the hotel to be centrally located, with easy access to markets, restaurants, and bars. However, the room had a view of a staircase that was quite noisy with people going up and down day and night. The service was polite but could use some improvement in terms of training and providing accurate information to guests. The dining experience was below average, especially for a longer stay.
Rooms
6.0
The room seemed newly set up but lacked attention to detail like overly long curtains.
Service
5.0
The service was polite but could benefit from better training and accuracy in information.
Location
8.0
The hotel is very central, near the Naschmarkt, and surrounded by nice restaurants and bars.
Dining
5.0
The dining experience was below standards, making it challenging for longer stays.
Facilities
5.0
The hotel lacks adequate dining options and could improve the quality of meals offered.
Ronald
United States of America,
February
2024
7.2/10
I had a mixed experience at this hotel. The rooms were equipped with useful amenities like a percolator, kettle, small refrigerator, and stove, but they were a bit worn with stained carpets. It was disappointing that my friend’s double room seemed better than mine despite paying the same amount.
Rooms
7.0
The rooms were a bit worn with stained carpet, but had useful amenities like a percolator, kettle, and stove.
Service
6.0
The service was a bit arrogant at times, but the staff overall were friendly. It seems like they could benefit from better training to provide more accurate information.
Location
8.0
The location was convenient, near Karlzplatz, the Opera, and Naschmarkt. There were lovely local bars and restaurants around, making it a nice and quiet area close to touristic attractions.
Dining
8.0
The dining experience was surprisingly good, with a nice selection including vegetarian and vegan dishes. The breakfast gave us a good start to the day with a variety of options.
Facilities
7.0
The hotel offered decent facilities, though not exceptional. It met the basic needs for a comfortable stay.
David
United States of America,
December
2023
7.2/10
When I arrived at The Carlton Suites, I found the rooms a bit damp, but once inside, they were indeed quiet, comfortable, and clean. The service, especially for extra person accommodation, was friendly and helpful, although directions were a bit lacking. The location was excellent, close to the city center, Nachtmarkts, and Naschmarkt Vienna, with the added bonus of efficient air conditioning. However, the dining experience for vegetarians fell short compared to similar hotels, but the facilities were satisfactory overall.
Rooms
8.0
The rooms were quiet, comfortable, and clean.
Service
7.0
The service was friendly, though a bit lacking on directions.
Location
9.0
The location was fantastic, close to key attractions and in a vibrant neighborhood.
Dining
5.0
The dining experience, especially for vegetarians, was not up to par.
Facilities
7.0
The facilities were satisfactory but could be improved.
Great location
Lacking dining options
Ken
United States of America,
October
2023
7.2/10
Our family had a mixed experience at this hotel. The rooms, although clean and comfortable, felt a bit confined like prison cells. On the bright side, we enjoyed the amazing views and access to the rooftop. The service was friendly, but the strong smell of smoke near the front desk was off-putting. The location was convenient, with easy access to local attractions, but the dining experience left something to be desired in a dingy basement setting.
Rooms
7.0
The rooms were quiet, comfortable, and clean, yet felt a bit confined like prison cells.
Service
7.0
The service was friendly overall, but the lingering smell of smoke near the front desk was a downside.
Location
9.0
The location was excellent, close to key attractions, local bars, and the food market for a quiet evening.
Dining
6.0
The dining experience in the lower basement was decent with a good variety of options, but the setting felt dingy.
Facilities
7.0
The facilities were standard without any standout features.
Justin
United States of America,
September
2023
8.2/10
The hotel rooms were comfortable and well air-conditioned, providing a quiet and spacious stay at a reasonable price. The service was fantastic with very friendly and helpful staff. The location was ideal for exploring Vienna being right next to an U-bahn stop and within walking distance to key attractions. The dining experience offered enough variety to satisfy guests, though some felt it lacked a toaster for gluten-free options. Overall, a great stay with a few minor areas for improvement.
Rooms
8.0
The rooms were comfortable, spacious, clean, and well air-conditioned.
Service
9.0
The staff were fantastic - very friendly and helpful.
Location
9.0
The location is marvellous, right next to an U-bahn stop and walking distance to key attractions in Vienna.
Dining
7.0
Facilities
8.0
The hotel offers additional facilities for a comfortable stay.
Steven
United States of America,
July
2023
7.8/10
I had a wonderful stay at this hotel. The rooms were well-equipped and cozy, the staff was efficient, and the vibrant breakfast spread was a great start to the day. The location was convenient for exploring the city, but the dining options were a bit limited. Overall, it offered great value for the price.
Rooms
9.0
My friend stayed in a double room that was spacious and came with nice amenities like a stocked fridge, safe, and kettle. The room had all the essentials including original towels and big mirrors. The friendly staff ensured a pleasant stay.
Service
7.0
The service was efficient, though not extremely friendly. However, they were helpful when asked for directions or tourist information.
Location
8.0
The hotel is situated close to the center and the metro line, making it convenient for exploring the city. There are lovely local bars and restaurants nearby, as well as a food market for a quiet evening.
Dining
7.0
The breakfast selection was generous and included fruits and vegetables, making it a lively start to the day. However, the options were not extensive.
Facilities
8.0
The hotel had traditional facilities like a classical elevator and a shoe shining machine. The lobby featured a big board with the week's events.
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